We’re here to help - FAQ
Get in touchCan I buy directly as an end customer (consumer)?
Our distribution is done exclusively through the specialist electrician and installation companies. This guarantees the correct planning and design of the components and the professional assembly, mains connection and commissioning.
How do I find a Sunlumo/Sigenergy installer in my area?
If you are interested in our products, send us a short message with your address and we will name our partners in your area. Your address will not be forwarded.
How can I become a Sunlumo Partner?
Please register in our system by filling out all the required fields and we will get in touch with you with further steps.
Are there any public subsidies for the products?
In Europe, there are many different funding programs that vary greatly depending on the country.
For Austria, you can get an overview of the funding opportunities in the funding compass of the association PV Austria:
https://pvaustria.at/foerderungen/
Is a retrofit with batteries from a system built with only one inverter possible later?
Yes this is possible. If currently no batteries are installed, but the option for later should exist then the Sigenergy hybrid inverter is the right device. This can later be upgraded to an energy controller with batteries with additional software.
Can inverters from other manufacturers be equipped with Sigenergy batteries?
No, this is not possible. Sigenergy inverters only work with Sigenergy batteries and vice versa.